General Travel FAQs
If you’re new or looking for answers to your questions, this guide will help you learn more about our services and their features.
What’s included in the package price?
Our packages typically include accommodation, transportation, activities, park fees (where applicable), and meals. Each package will list exactly what’s covered.
Do you offer group or private trips?
Yes! We offer both private and group travel packages, depending on your preference, occasion, or budget.
What should I pack for a Kenya safari?
Pack light and in neutral colors. Bring layers for cool mornings, a hat, sunglasses, and insect repellent. Many lodges have power outlets and charging stations, but a power bank is recommended for safaris
Do you offer travel insurance?
Yes — all our international travel packages include comprehensive travel insurance.
For local or domestic trips within Kenya or the region, we’re happy to assist with arranging travel insurance upon request.
What is your cancellation policy?
Cancellation terms vary depending on the destination and partner providers. We’ll always inform you clearly before booking.
What documents do I need to travel?
A valid passport is required for all international travel. Some destinations may also require a visa or vaccination certificate (e.g., yellow fever).
How do I book a trip with Virtuous Explorers?
You can book directly through our website, WhatsApp, or visit one of our offices. Our team is ready to help you every step of the way.
What wildlife can I expect to see on safari?
Kenya is home to the “Big Five”—lion, leopard, elephant, rhino, and buffalo—plus giraffes, zebras, wildebeest, and many bird species. The Maasai Mara is famed for the Great Migration (July–October)
Do you offer discounts?
Yes! We run flash deals, early bird offers, and East African resident rates regularly. Follow us on Instagram and subscribe to get the latest.
Do I need a visa to enter Kenya?
Kenya now uses an Electronic Travel Authorisation (eTA)—no visa on arrival. Apply via the official portal up to 90 days before travel. Processing typically takes 1–3 days, and the eTA is valid for 90 days